Let's

I used to work for this place. I remember having a very bad fever and tried calling out, I was literally afraid to call out because they will gaslight you. The assistant manager was like, "You have to come in, I have no one to work your shift." I was like, "Uhhh, I'm really sick. I have a bad fever and I'm sneezing everywhere." and he was like, "Just put something on your mouth, we cannot have you call out. I know you're lying." This is how we were treated just in case you see why employees are miserable.

I've been coming to this store for 20 years, and I've always appreciated it being a service to the community until now. I'm now at the point where I'm fed up. It feels like every time I go into the store, and I have to ask for a price correction from how the register rang something up and the pricing posted on the shelves. I understand that these things happen, but it doesn't need to happen time and time again. What matters most is that nobody was there when I went to customer service. I had to speak loudly, asking if someone could help me. After waiting a few more minutes, someone finally said they would find someone in Customer Service for me. After waiting even longer, I finally had someone come to the desk and tell me that the bakery products were "always" mixed up and the register was right. No smile, no friendly exchange of pleasantries... it felt more like I was being scolded for taking her away from her nap. I can honestly tell you that I've had better customer service from the IRS. Time after time is the same thing. Wrong prices which always seem high compared to other places, long lines, poor staff attitudes. I'll be honest. I'll come to this Vons when I have to, but whenever I can (and trust me, I can, and I do), I will go to Ralphs, where these problems don't occur. I'll also visit Trader Joe's, Jon's, Food For More Less, and any other place I can think of. I realize that this can all sound trivial. But think about how often you go to the supermarket, how many times a week you go shopping, and think about how when it's a frustrating experience over and over again. I'm just done with Von's. If they did something tangible for the community, I think I'd still be frustrated but have more patience. However, it seems that Vons is just a take, take, take environment without regard for the community. They take one extra dollar per customer a day. They take our time by trying to save a buck with fewer checkouts, and they make more money by raising prices; they don't mind if the register over charges you because most people won't make a stink over a dollar or two. I'm just done with Vons.